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Healthy Homes Standards

Healthy Homes Standards for your rental property

Healthy Homes compliance is an ongoing responsibility. The final compliance deadline was 1 July 2025. Rental properties must now meet the standards unless an applicable exemption covers the property or a particular requirement. A new building or an earlier assessment should not be treated as proof that every current obligation has been met.

The five standards

  • Heating: qualifying fixed heating must meet the required capacity for the main living room.
  • Insulation: ceiling and underfloor insulation must meet the applicable requirements and remain in reasonable condition.
  • Ventilation: openable windows or external doors and kitchen and bathroom extraction are subject to the ventilation requirements.
  • Moisture ingress and drainage: drainage must remove water effectively; enclosed subfloors generally need a ground moisture barrier.
  • Draught stopping: unreasonable gaps and holes causing noticeable draughts must be addressed, along with applicable fireplace requirements.

Each standard has detailed criteria and some have specific exemptions. Use Tenancy Services’ Healthy Homes resources for the full requirements. A brief summary cannot determine compliance for an individual home.

Check any exemption carefully

Exemptions have conditions. They may cover only part of a standard or apply for a limited period. Keep evidence of the basis for any exemption and record it as required in the tenancy documentation. Shared ownership or restricted access does not automatically remove every obligation. Read the official exemption guidance and obtain advice for the property’s circumstances.

Keep the records useful

New, renewed or varied tenancy agreements must include the required information about the property’s current Healthy Homes compliance. Retain relevant assessment details, work records and documents supporting the statement. Review the position after alterations or when equipment, insulation or drainage needs attention.

Meeting the standards is more than keeping a report in a folder. Investigate reported faults, leaks, dampness or ineffective heating and arrange appropriate assessment or repairs. Tenants can use our maintenance request route for ordinary repairs and the emergency information for urgent situations.

Discuss your property’s next steps

Ray White Silverdale’s property management team can discuss your rental and the information needed for management. Bring existing assessments and records, and agree any assessment, repair coordination and costs with the team. This discussion is not a compliance certificate or a promise that every issue has been found.

Use the form below, call 09 309 6868 or email silverdale.nz@raywhite.com.


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